How do you support your collegue through mental health?
Ronnie has been working in the customer excellence area for two years. Recently there has be a couple of customers that have been verbally aggressive while Ronnie was on the front desk. This is not the first time Ronnie has experienced aggressive customers. You work in an unrelated area and notice that Ronnie seems agitated and keeps looking over to the door.
You get up and sit next to Ronnie and ask her if she is ok? She said she is worried that a customer is going to make it through to the staff room, she feels unsafe.
How can you help?
Join our workshops to learn how to provide support in this situation.
Mental Health First Aid
Workplaces | Communities
Designed as an early-intervention course, equipping participants with mental health literacy and practical skills needed to support someone experiencing a mental health problem, or experiencing a worsening of an existing mental health problem or crisis.
Mental Health 101
Workplaces | Communities
This short workshop will provide some fundamental information to participants who are keen to learn a little more about supporting a family member/friend or colleague who may be experiencing some challenges.
Psychosocial Hazards
Workplaces
Informative workshops for Employers and staff to understand the responsibility of employers to identify, mitigate and monitor psychosocial hazards and risks.
Working with Youth Mental Health First Aid
Schools | Communities
Our course equips you and the young people you work with recognise and respond to a young person experiencing a mental health problem or crisis.
Suicide Intervention
Workplaces | Communities
Empower participants to recognise and respond to suicide risk, and to support someone through stages of positive intervention, the development of a safety plan, and linking to other services for further help.
